Background: Bespoke individual outplacement services needed
The Head of HR for this global technology supplier had previous experience of working with large outplacement providers and said they didn’t want the ‘sausage machine’ approach. They were intent of giving their team a bespoke and individually focused experience. Like us, they believed there is no one-size-fits-all when it comes to outplacement.
Understanding individual needs to tailor outplacement services
Having listened to the background to the restructure and understanding the likely needs of those at risk we came up with a package of individual outplacement support for various levels in their organisation. As the individual consultations concluded, we got in touch to hold initial discovery calls where we talked about their needs, the support and how it would work. Then, taking our lead from the individual we got to work on either career coaching or giving tailored CV writing support.
The benefits of individual outplacement support for employees
- Individuals felt valued, they knew they had the practical and emotional support.
- The Head of HR told us that being able to offer outplacement support made the meetings easier; they knew they were concluding redundancies in the right way and offering positive support.
- Company reputation was protected – this company works in a particularly close-knit local market.
- Those who left will be advocates for this business having been treated with respect and compassion and there is an increased likelihood they would consider returning in the future
Personalised outplacement support for a positive outcome
We’ve been working with this client for several years when the Head of HR summarised their experience of our support:
“When we were in the unfortunate situation to be restructuring, I was looking for support for those impacted, to help them process the change and to be best prepared for the future. Sometimes the approach to outplacement from bigger providers can feel a little like a sausage making machine, and I wanted something more personal. Wildwood Coaching’s approach was flexible – tailored to the individuals needs which was ideal given it was a small number of employees with diverse personal circumstances.
I have received positive feedback from employees receiving the services and many have found new roles quickly. On a personal level, I have found June a pleasure to work with – she is interested in understanding our business so the service fits – and throughout, she has been reliable, professional and genuine – providing regular updates throughout so I can track overall status and costs.
This has been a difficult exercise for the business and Wildwood Coaching has made a real impact to how it has been delivered, and how it has felt for those impacted by the changes.
A huge thank you from me and I would definitely recommend your services”.